Support
Need help before or after you start?
Contact FundedSmart for support, partnership requests, or affiliate questions. For the fastest answers, check the FAQ and Trading Rules first.
FundedSmart provides simulated trading evaluations only. Support cannot override trading rules, guarantee rewards, or provide financial advice.
Email support
This form does not send email from our servers. It opens your email client with a pre-filled message to support@fundedsmart.com. You still need to press Send in your mail app.
Support channels
General support
Email: support@fundedsmart.com
Use support email for:
- account and challenge questions
- pricing and payment questions
- Indian Markets payment confirmation
- access or activation follow-up
Affiliate and partnership enquiries
Email: support@fundedsmart.com
Include your audience profile, region, and preferred promotion channels in the first message.
Expected response times
| Request type | Target response time |
|---|---|
| General website or product question | Within 1 business day |
| Account, payment, or challenge activation (app) | As soon as possible during business hours |
| Affiliate application or partnership enquiry | Within 2 business days |
Response times may be longer during launch periods, weekends, or public holidays.
Before you contact us
You may find the answer faster in these pages:
Payment and account help
Enrollment and payment happen in the FundedSmart app after you click Start Challenge. If you need help with a payment or activation:
- Use the same email address as your app account
- Include your plan and account size
- Include any transaction or order reference from the app
Email support@fundedsmart.com.
Company information
FundedSmart
Operated by Upward Trading FZCO
Dubai, United Arab Emirates